We aim to despatch within 2 working days of receiving the order although this may not be possible at very busy periods. We will let you know by email if your order is going to take significantly longer than this. If you have not received an email and you have not received your order within 7 working days (10 working days for overseas orders) please let us know..
All orders will be sent out by first class post except for yarn orders under £10.00. Due to the cost of the postage on these orders, they will be sent 2nd class.
Overseas orders will be sent by Airmail
The charges for UK inland orders are as follows
Orders up to 0 to £2 = £0.80
Orders from £2.01 to £10.00 = £1.50
Orders from £10.01 to £25.00 = £2.25
Orders from £25.01 to £40.00 = £3.25
Orders over £40.01 = Free P & P
The charges for overseas orders are as follows:
Orders up to £15.00 = £2.50
Orders from £15.01 to £50.00 = £4.00
Orders over £50.00 = Free P & P
** Please note that in light of the Royal Mail price increases in April 2009, sadly we have had to make adjustments to some of our postage prices. The threshold between the 85p and the £2 postage rates has been lowered. Most customer will be unaffected by this but unfortunately it was necessary to cover our postage costs. This is with effect from 5th June.**